Privacy Policy

At Hide Lifestyle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website www.hidelifestyle.co.uk or make a purchase. By using our website, you agree to the terms outlined in this policy.

• Personal Data: We collect the following personal information when you place an order, sign up for an account, or subscribe to our newsletter:
  • Full Name
  • Email Address
  • Billing & Shipping Address
  • Phone Number
  • Payment Information (processed securely via Stripe)

• Non-Personal Data: We may automatically collect certain data when you visit our website to enhance your browsing experience:
  • IP Address
  • Browser Type & Device Information
  • Pages Viewed & Browsing Behavior
  • Referral URLs (how you found our website)

We collect your data for the following purposes:

• Order Processing: To fulfill and deliver your orders, process payments, and provide order updates.
• Customer Support: To respond to your queries, complaints, or refund/exchange requests.
• Marketing & Promotions: To send promotional emails and offers (if you have opted in).
• Website Improvements: To analyze user behavior and improve our website’s functionality.
• Security & Fraud Prevention: To prevent unauthorized transactions and ensure data protection.

Your privacy is our priority. We take the following measures to ensure your data is safe:

• SSL Encryption: All transactions are securely encrypted using industry-standard SSL technology.
• Secure Payments: We do not store payment information; all transactions are processed via Stripe’s secure gateway.
• Restricted Access: Only authorized personnel can access your personal data for order fulfillment and support purposes.
• No Data Selling: We never sell or rent your data to third parties.

We use cookies to enhance your experience on our website. These small text files help us remember your preferences and provide relevant content. You can disable cookies through your browser settings, but this may impact website functionality.

We may share limited data with third-party services only to facilitate essential business operations, including:

• Payment Processing: Stripe (for secure transactions)
• Shipping & Logistics: Courier partners for order delivery
• Analytics & Website Optimization: Google Analytics (to understand website traffic and improve user experience)

All third-party services comply with UK data protection laws and use your data responsibly.

As a UK customer, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

• Access Your Data:Request a copy of the personal data we hold.
• Request Corrections:Update inaccurate or incomplete information.
• Delete Your Data:Request the removal of your personal data (subject to legal retention policies).
• Opt-Out of Marketing:Unsubscribe from promotional emails anytime.
• Restrict Data Processing:Request limited use of your personal information.

To exercise your rights, please contact us at support@hidelifestyle.co.uk.

We store your personal information for as long as necessary to fulfill your order and comply with legal requirements. You may request data deletion after order completion, subject to applicable regulations.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of our website signifies your acceptance of the changes.

If you have any questions regarding our Privacy Policy, feel free to reach out:

• Email:support@hidelifestyle.co.uk
• Website:www.hidelifestyle.co.uk