Terms and Conditions
Introduction
Welcome to Hidelifestyle! By using our website (www.hidelifestyle.co.uk), you agree to comply with the following Terms and Conditions. Please read them carefully.
Use of the Website
- Our website is open to all users. However, if you are under 16 years old , please seek parental or guardian consent before making a purchase.
- You are responsible for maintaining the confidentiality of your account credentials and any activity under your account.
Orders and Payments
- All orders placed through our website are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
- Prices are displayed in GBP (£) and include VAT where applicable.
- We accept Stripe payments, allowing secure transactions via debit/credit cards.
- Once an order is confirmed, cancellations are not permitted.
Shipping and Delivery
- We offer nationwide shipping across the UK.
- Within India: Orders are delivered within 5 business days.
- International Shipping: Orders are delivered within up to 10 business days (depending on the destination and customs processing).
- Shipping delays due to unforeseen circumstances (e.g., weather, courier issues) are beyond our control.
Please note:Business days do not include weekends or public holidays.
Returns and Exchanges
- We accept returns within 5 days of delivery for unused items in their original condition.
- Exchanges are allowed within 7 to 10 days of delivery.
- Items not eligible for return/exchange: custom-made products, clearance items, and gift cards.
- To initiate a return/exchange, contact support@hidelifestyle.co.uk with your order details.
Introduction
Product Information
- We strive for accurate product descriptions, but variations in colour may occur due to screen settings.
- All measurements and materials are listed as accurately as possible.
Data Protection and Privacy
- We comply with UK GDPR and ensure the protection of your personal data.
- Your information is stored securely and never shared with third parties without consent.
- You may opt out of marketing communications at any time.
Warranty
- All leather bags come with a 1-year warranty covering manufacturing defects.
- The warranty does not cover damage due to misuse, accidents, or natural wear and tear.
Bulk and Custom Orders
- We accept bulk orders. Contact us at info@hidelifestyle.co.uk for pricing and availability.
- Custom orders require a minimum of 10 products and are subject to additional processing time.
Limitation of Liability
- We are not responsible for indirect losses (e.g., lost profits, business interruptions) arising from the use of our website.
- Liability for defective products is limited to repair, replacement, or store credit.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with UK law.
Changes to Terms & Conditions
We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes implies acceptance of the updated terms.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
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